USACarsRental.com - Reviews

Know what our customers feel about our partner companies in the USA and their car rental services.

Excellent
9.5 /10

These reviews are based on 39 feedbacks posted by the customers on Trustpilot.com.

very helpful

very helpful

22nd October, 2018
5/ 5stars

The service was superb

The service was superb. We needed car rental using a debit card, we used live chat to arrange the details, and then everything was confirmed using email. Upon arrival at Houston, the shuttle bus was easy to find. Dinease the driver was lovely and helpful, the staff at the Alamo car hire were really helpful! We will definitely use your service again on future trips to the states.

30th September, 2018
5/ 5stars

i got a phonecall from the US to…

i got a phonecall from the US to Austria, because of wrong e-mail address. That’s real a 5-star service, I appreciate...... Thanks

15th September, 2018
5/ 5stars

Straight forward

Straight forward reservations and amendments through live chat online. Perfect service, very efficient! Great prices too. Will use again.

10th June, 2018
5/ 5stars

VIP cars online - best whatsapp service with Amy

Amy was online whatsapping with me. She made a great effort yo findme the best and suitable 7 seater for our upcoming family vacation in August. All my requests were kindly respected and with a fast and professional answers we closed the deal. I also checked the prices through other search engines - this was the best!! Thank you so far, will review again after we get the car in LA SHAI

24th May, 2018
5/ 5stars

Amazing service!

Amazing service!

27th April, 2018
5/ 5stars

Hello,

Hello, car rental through VIP Cars and ALAMO was absolutely perfect. Transportation between rental and airport, car condition, fast and fair deal. I give 5 stars and I recommend everyone! You can post my answer as a review. Miroslav Šuba

18th April, 2018
5/ 5stars

Fast and efficient support

Fast and efficient support, thanks!

29th March, 2018
5/ 5stars

It was very good company and good…

It was very good company and good representative With Customers the price & the Quality & the kind of the Cars Thanks....

28th March, 2018
5/ 5stars

great service from the company and …

great service from the company and great knowledge from matthew done me a really good deal thank you

23rd March, 2018
5/ 5stars

Thinks so much

Thinks so much

20th March, 2018
5/ 5stars

My experience

I was very fortunate to deal with a gentleman Keith Richards, he was extremely helpful and went out of his way to ensure that I was very satisfied with all the questions that I asked of him. I believe he assisted me above and beyond what other personal in the customer service industry have in the past and I would recommend him and your company to anyone I know that would be travelling overseas.

6th March, 2018
5/ 5stars

A pleasure to do business with companies like this!

The online experience was great: Efficient, dependable, and pleasant. All my questions were answered and the contacts were exactly as promised -- prompt, efficient, and accurate. A pleasure to work with companies that do business this way!

2nd March, 2018
5/ 5stars

all that was promised was fulfilled

all that was promised was fulfilled. no hassle at ft. Lauderdale airport. could even choose the vehicle of my choice. clean , well serviced, no issues. glad for the change. no long question about additional insurance. sign choose and go

22nd February, 2018
5/ 5stars

Great experience

Great experience! Renting process was smooth - staff very friendly. This was our first time renting a car in Thailand and we would do it again. Also very good price. Pickup/Bring back at the airport is open 24/7

20th February, 2018
5/ 5stars

This was my first contact with the VIP…

This was my first contact with the VIP Cars and Alamo but I have to write that you are really good . Transfer from the airport to the rental company, service, car , everything was OK . I can honestly recommend your company to anyone.

15th February, 2018
5/ 5stars

All as planned

All as planned! Quick and Easy!

8th February, 2018
5/ 5stars

Excellent

It was excellent. The officer and the guy at the back place were so quick, kind, and helpful. The car was extremely modernized, and good.

7th February, 2018
5/ 5stars

Cheapest prices

Cheapest prices

30th January, 2018
5/ 5stars

It’s very good company and reliable,

It’s very good company and reliable, excellent service and highly recommend 😇 G24404614

28th January, 2018
5/ 5stars

Was amazing.

Was amazing.. rent a car with VIPcars help us out from alot of issues we faced during our trip. We had our car changed 3 times, with 3 different issues at 3 different places. No question asked and immediate respond. Once they even came at midnight to replace the car. We knew what we are covered and what not. No hidden cost all transparent. Fantastic customer service - Methew... He help to answer all silly question with a smile always and provide the best option at best rate. Thanks you. Will always book from them

9th January, 2018
5/ 5stars

Excellent Service

Excellent Service

5th January, 2018
5/ 5stars

Good value for money and clean cars

Good value for money and clean cars, we used them twice in Turkey and will do it again if needed

17th December, 2017
5/ 5stars

very helpful-great !

very helpful-great !Renting a car was very easy. Excellent service and got best deal.

30th November, 2017
5/ 5stars

5 Star Customer Support

5 Star Customer Support

28th November, 2017
5/ 5stars

Quality Services - A Company You can Trust

I would rate highly for the customer service response and assistance. The agents have always done their best to respond promptly to provide me with the best available rates. That is the reason why without any second thought, I would always come back to them whenever I need to get a rental car. They are patient, polite and helpful. I can just rely on them to help me save a few dollars and still get the best deal.

15th November, 2017
5/ 5stars

The agent was extremely helpful and …

The agent was extremely helpful and followed through with all my needs for my booking, thank you. Regards, Edward Karras

14th November, 2017
5/ 5stars

Good service

Good service

7th November, 2017
4/ 5stars

I was impressed

I was impressed with the professionalism of the service personnel.

13th October, 2017
5/ 5stars

Great service

Great service, especially when I needed to change rental details

21st September, 2017
5/ 5stars

Great Service

Happy with the support

18th September, 2017
5/ 5stars

Great service!

Great service! I was super supervised from the beginning and on each of my questions there were fast and good answers. The check in at the airport was perfect, payment was right and no hidden costs. I look forward to the next trip.

18th September, 2017
5/ 5stars

No problems for renting

No problems for renting, good car for the national parks (Subaru forester). Very comfortable car for 3275 miles in 3 weeks. Quick retrun operations. Pas de soucis pour récupérer le véhicule dans San Francisco, ni pour la restitution à Las Vegas. Beaucoup de place pour les passager dans le Subaru Forester, très confortable pour avoir fait 5400 km en 3 semaines.

16th September, 2017
5/ 5stars

Best assistance ever

Best assistance ever, Very nice people. It is really enjoyable to be a customer of Vip Cars.

14th September, 2017
5/ 5stars

Excellent we are very happy with the …

Excellent we are very happy with the Service and the Support

14th September, 2017
5/ 5stars

Quick and simple booking

Quick and simple booking. The prices were very competative. they even called all the way to Australia to confirm the booking.

9th September, 2017
5/ 5stars

Booking the car went very smoothlyl

Booking the car went very smoothly. We will review again when pick the car up In Los Angles.

19th June, 2017
5/ 5stars

It was easy to book

It was easy to book. Prices are reasonable. Until now everything went well.

19th June, 2017
5/ 5stars

The best value for money

I would like to say that the booking process was just amazing. Their staff was absolutely up to the mark. They helped us to shift our booking from an inappropriate vehicle to another one more suitable to our needs. All this process didn’t consume much time but it was rather a quick one. It helped us to save a lot of time. Brilliant work

30th October, 2012
5/ 5stars

Find & reserve a cheap car rental for USA!